COVID-19

Memberships

Cash/Card members

We have full records of every member who pays via cash or card.

Our register holds details of who had an active membership and when this was due to expire when we officially closed on Wednesday 18 March.

We will ensure everyone who was an active member on Tuesday 17 March will be entitled to continue their membership and will not loose out on any remaining 'credit'.

We are so grateful to those customers who have retained their gym direct debit membership. Customers have exercised three options to either continue payments, reduce by 50% or freeze payments.

By retaining your membership in whatever form this has helped us understand where we are now financially and moving forward.

Where we can afford to do so, we shall look to ensure those who have been able to stick with us will be offered some form of recognition. It is impossible to say in what form and when but please understand you have helped make a huge difference to The QFit Gym and will go a very long way to help ensure was protect our staff and are best placed to re-open when we are allowed to do so.

Those customers who cancelled will be required to rejoin and either pay for a new membership by card or to set up a new DD online when we re-open the gym. Please note that any special offers or rates you held before cancelling will no longer be available.

All customers who hold a FlexiPass will be able to use this for a gym session when we re-open on the condition you still have credits remaining. We currently have no date yet for the return of any of our classes.

Our exercise classes are rising to £4.00 each from the 01 August 2020, therefore our FlexiPass will rise to £34.00 for ten sessions, that is a saving of £6.00! (instead of the previous £5.00).

The FlexiPass  can not be used for a 1:1 PT session or Bootcamp classes

At present we will unable to allow anyone to simply turn up and pay to use the gym or any of our outdoor activities.

This is to ensure we can control access and obviously the safety of other customers and staff.

If you wish to participate in a bootcamp or 1:1 session you must pre-book and pay online before attending.

When we do re-open the gym facility fully, there will be no price changes to the daily gym session of £4.00, however all our classes will eventually resume with an increased rate of £4.00 (a rise of 50p)

At present there are no dates yet to allow any classes to return. The price of all our classes will unfortunately increase to £4.00, a rise of 50p. This will align our PAYG rates for both a gym session and classes where customers simply turn up and participate.

Our new Bootcamp price will be £5.00, this is not included in the FlexiPass listing

All other classes will be £4.00, Strength & Balance, BoxActive, Zumba, Pilates & Boxercise

QFit Gym Statement

Updated 15 June 2020

The latest guideline do allow us to resume 1:1 and small group training ‘outdoors‘The gym facility does remain closed, and as such we expect to open in July but no date has been offered to us yet.

We have submitted our Health & Safety Risk Assessment to North Tyneside Council to say what we will put in place to reopen the facility and how we will conduct outdoor sessions.

For details on our QFit Covid Safety update click here

Myself, Ehrin and Samantha will be working hard over the next few weeks to get everything in place to help keep our customers and staff safe.

Regards

Dave Lattimer, Manager